1. Introduction
Welcome to EXPERTS HIRE DISPATCH. We are committed to protecting your privacy and ensuring you have a secure experience while using our services, including Truck Dispatching solutions (collectively, “Services”). This Privacy Policy explains how we collect, use, and safeguard your information.
2. What information do we collect, how and why?
The information we process is divided into two categories: technical information and information that is provided to us by user and client.
Technical information. When you visit our site, some information is collected automatically. We need technical information to operate, maintain, and improve our website. This includes information such as IP address, UTM parameters, geolocation, device type, browser type, cookies, and information about your interaction with the site – session ID.
The session ID includes your interaction with the site, the name of the site from which you went to our site, the functions you use, the pages viewed on our site, the way you use our site, and the actions you take if such actions are present.
The next categories of information are given to us by the user him/herself.
Personal information provided by the client. To perform a contract we need the following information: full name, email, phone number, FID, SSN, driver’s license, position, company name, payment information. trucks’ numbers, MC number.
Personal information provided by the user. For full interaction with our site, we may collect your name, phone number, email, and company name.
Once again, briefly about what personal information we collect:
- Type of information
- Description of information
- Reasons for processing
- PI provided by client
- To perform a contract we need the following information: full name, email, phone number, FID, SSN, driver’s license, position, company name, payment information. trucks’ numbers, MC number.
- Performance of the contract
- PI provided by client
- Truck number, company name, MC number.
- Analytics;
- Statistics
- PI provided by client
- Full name, email, phone number
- Marketing
- PI provided by user
- Full name, email, and company name
- Performance of the contract;
- Providing a service
- PI provided by user
- Name, phone number, email
- Marketing
- Automatically collected data
- Technical information;
- Cookies
- Website operation;
- Analytics;
- Statistics
Pay your attention. We knowingly do not process the personal information of users under the age of 18 without consent from legal representative(s). If you are such a user, or you are the legal representative of the user, please let us know by email info@expertshire.net
4. Information Sharing and Disclosure
We use your personal information to perform a contract and for communication between us and the client, and between us and the user. We transfer your information on the following grounds:
Consent. We transfer your personal information based on your explicit consent.
Compliance with the law. We will disclose your personal information to third parties to the extent that it is necessary:
- to comply with a government request, court order, or applicable law.
- to prevent unlawful use of our site.
- to protect against claims of third parties.
- to help prevent or investigate fraud.
5. Data Security
We implement industry-standard security measures to protect your data. However, no system is entirely secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
You have the right to:
– Access, update, or delete your personal information.
– Opt-out of marketing communications.
– Restrict or object to data processing where applicable.
To exercise these rights, contact us at dispatch@expertshire.net
7. Retention of Data
We retain your information as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law.
8. Third-Party Links
Transfer to third parties: We transfer your personal information to third parties on the basis of public offer for processing on our behalf, subject to technical and organizational measures to protect your personal information. We may transfer your information to certain companies, consultants, and contractors, like dispatchers, hired to provide certain services on our behalf.
While transferring we use appropriate safeguard measures, like limited access and NDA’s.
We use Salesforce as an internal CRM system. You can learn more about the Salesforce Privacy Notice here: Privacy Notice
We will ask for your consent unless the transfer of information is part of a contract.
9. Children’s Privacy
Our Services are not intended for individuals under 18 years of age. We do not knowingly collect personal data from minors.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Effective Date.”
11. Text Messaging and Consent
Disclaimer:
By providing my phone number to Experts Hire Dispatch, I agree and acknowledge that Experts Hire Dispatch may send text messages to my wireless phone number for any purpose. Message and data rates may apply. Message frequency will vary, and you will be able to opt out by replying “STOP”. For more information on how your data will be handled, please visit the Privacy Policy below or follow the link provided.
Additionally:
No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
12. Contact Us
For any questions or concerns regarding this Privacy Policy, contact us at:
EXPERTS HIRE DISPATCH
Address 10315 Fountain Shore Dr
Missouri City, TX 77459
Email: dispatch@expertshire.net
Contact: +1 (512) 648 5006
By using our Services, you acknowledge and agree to this Privacy Policy.